Avaliação de desempenho organizacional: um estudo aplicado em hospitais filantrópicos
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Data
2013-09-01
Autores
Carneiro da Cunha, Julio Araujo [UNESP]
Correa, Hamilton Luiz
Título da Revista
ISSN da Revista
Título de Volume
Editor
Fundação Getúlio Vargas (FGV)
Resumo
An evaluation of organizational performance requires studies that encompass the specificities of the object under analysis, which is valid for health organizations. However, this type of organization has little support from Administration techniques and knowledge, thus generating deficiencies in management and control. As a result, the objective of this article is to develop a model for evaluating the specific performance of philanthropic hospitals and to compare the efficiency of those organizations. A theoretical model was createdand subsequently validated by specialists. A data envelopment analysis was conducted by means ofusing the data from 70 hospitals, collected in afield research. The conclusion is that there is no great availability of managerial information in Brazilian hospitals, and elements were pointed out for increasing sample efficiency.
Descrição
Palavras-chave
Hospitals, philanthropy, performance evaluation, efficiency, DEA
Como citar
Rae-revista de Administracao de Empresas. São Paulo Sp: Fundacao Getulio Vargas, v. 53, n. 5, p. 485-499, 2013.