Um estudo sobre os benefícios e dificuldades da gestão ambiental com base na Norma ISO 14001 em empresas industriais
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Data
2008-12-11
Autores
Serra, José Roberto [UNESP]
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Editor
Universidade Estadual Paulista (Unesp)
Resumo
O objetivo deste trabalho é identificar e analisar os benefícios e dificuldades da gestão ambiental em empresas industriais certificadas segundo a norma ISO 14001 no Estado de São Paulo. Para realização deste estudo adotou-se a pesquisa qualitativa complementada pela pesquisa quantitativa, tendo como base a realização de um estudo de caso com função exploratória, por permitir uma visão geral referente a determinado fato e possibilitar a apreensão da experiência, sua relação com referências teóricas e compreensão de outras situações significativas. O estudo de caso foi realizado em uma empresa de baterias automotivas localizada no município de Bauru, SP, com um sistema de gestão ambiental tendo como base a norma ISO 14001 implantado em 2005. A realização do estudo de caso permitiu verificar os vários benefícios obtidos com essa implantação, representados principalmente por aumento da demanda e redução da poluição ambiental. Uma das dificuldades na gestão do SGA é proveniente do aumento de custos, de um modo geral, para a empresa. A pesquisa quantitativa foi realizada por meio de survey com uso de questionário enviado pela Internet para empresas do Estado de São Paulo, certificadas pela norma ISO 14001, com apoio do site da Faculdade de Engenharia de Produção, UNESP - Bauru. Antes do envio, foram feitos contatos por telefone com as pessoas responsáveis pelo SGA nas organizações. As perguntas foram elaboradas de acordo com a escala de Likert, que permitiu medir o grau de concordância ou discordância em relação às afirmações sobre os benefícios e dificuldades apresentadas na gestão da ISO 14001. O número de empresas que respondeu o questionário representou 35,6% do total das certificadas e atendeu as estimativas da amostra. Os resultados das pesquisas mostraram que as hipóteses sobre os benefícios e dificuldades. Os resultados das pesquisas...
The objective of this work is to identify and to analyze the benefits and difficulties of the environmental management in certified industrial companies according to the norm ISO 14001 in the state of São Paulo. For accomplishment of this study the qualitative research was adopted complemented by the quantitative research, tends as base the accomplishment of a case study with exploratory function, for to allow a general vision regarding certain fact and to make possible the apprehension of the experience, your relationship with theoretical references and understanding of other significant situations. The case study was accomplished in a company of automotive batteries located in the city of Bauru, SP, with an environmental management system tends as base the norm ISO 14001 implanted in 2005. The accomplishment of the case study allowed to verify the several benefits obtained with that implantation, represented mainly by increase of the demand and reduction of the environmental pollution. One of the difficulties in the management of SGA is originating from the increase of costs, in a general way, for the company. The quantitative research was accomplished through survey with questionnaire use sent by internet for companies of the state of São Paulo, certified for the norm ISO 14001, with support of the site of University of Engineering of Production, UNESP - Bauru. Before the sending, they were made contacts by telephone with the responsible people for SGA in the organizations. The questions were elaborated in agreement with the scale of Likert, that allowed to measure the agreement degree or disagreement in relation to the statements about the benefits and difficulties present in the management of ISO 14001. The number of companies that answered the questionnaire represented 35,6% of the total of the certified ones and he/she assisted the estimates of the sample. The results of the... (Complete abstract click electronic access below)
The objective of this work is to identify and to analyze the benefits and difficulties of the environmental management in certified industrial companies according to the norm ISO 14001 in the state of São Paulo. For accomplishment of this study the qualitative research was adopted complemented by the quantitative research, tends as base the accomplishment of a case study with exploratory function, for to allow a general vision regarding certain fact and to make possible the apprehension of the experience, your relationship with theoretical references and understanding of other significant situations. The case study was accomplished in a company of automotive batteries located in the city of Bauru, SP, with an environmental management system tends as base the norm ISO 14001 implanted in 2005. The accomplishment of the case study allowed to verify the several benefits obtained with that implantation, represented mainly by increase of the demand and reduction of the environmental pollution. One of the difficulties in the management of SGA is originating from the increase of costs, in a general way, for the company. The quantitative research was accomplished through survey with questionnaire use sent by internet for companies of the state of São Paulo, certified for the norm ISO 14001, with support of the site of University of Engineering of Production, UNESP - Bauru. Before the sending, they were made contacts by telephone with the responsible people for SGA in the organizations. The questions were elaborated in agreement with the scale of Likert, that allowed to measure the agreement degree or disagreement in relation to the statements about the benefits and difficulties present in the management of ISO 14001. The number of companies that answered the questionnaire represented 35,6% of the total of the certified ones and he/she assisted the estimates of the sample. The results of the... (Complete abstract click electronic access below)
Descrição
Palavras-chave
Gestão ambiental, Sistema de gestão ambiental, Environmental management, Environmental management system
Como citar
SERRA, José Roberto. Um estudo sobre os benefícios e dificuldades da gestão ambiental com base na Norma ISO 14001 em empresas industriais. 2008. 133 f. Dissertação (mestrado) - Universidade Estadual Paulista, Faculdade de Engenharia de Bauru, 2008.