Analyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditions

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dc.contributor.authorOliveira, Alberto Dumont Alves
dc.contributor.authorDos Santos, Paulo Sérgio Henrique
dc.contributor.authorMarcílio, Wilson Estécio [UNESP]
dc.contributor.authorAljedaani, Wajdi M.
dc.contributor.authorEler, Danilo Medeiros [UNESP]
dc.contributor.authorEler, Marcelo Medeiros
dc.contributor.institutionUniversidade de São Paulo (USP)
dc.contributor.institutionUniversidade Estadual Paulista (UNESP)
dc.contributor.institutionUniversity of North Texas
dc.date.accessioned2023-07-29T16:14:22Z
dc.date.available2023-07-29T16:14:22Z
dc.date.issued2023-04-19
dc.description.abstractAccessibility reviews collected from app stores may contain valuable information for improving apps accessibility. Recent studies have presented insightful information on accessibility reviews, but they were based on small datasets and focused on general accessibility concerns. In this paper, we analyzed accessibility reviews that report issues affecting users with visual disabilities or conditions. Such reviews were identified based on selection criteria applied over 179,519,598 reviews of popular apps on the Google Play Store. Our results show that only 0,003% of user reviews mention visual disabilities or conditions; accessibility reviews are associated with 36 visual disabilities or eye conditions; many users do not give precise feedback and refer to their disability using generic terms; accessibility reviews can be grouped into general topics of concerns related to different types of disabilities; and positive reviews are generally associated with high scores and negative feedback with lower scores.en
dc.description.affiliationUniversity of São Paulo, São Paulo
dc.description.affiliationSão Paulo State University
dc.description.affiliationUniversity of North Texas
dc.description.affiliationUnespSão Paulo State University
dc.identifierhttp://dx.doi.org/10.1145/3544548.3581315
dc.identifier.citationConference on Human Factors in Computing Systems - Proceedings.
dc.identifier.doi10.1145/3544548.3581315
dc.identifier.scopus2-s2.0-85160007863
dc.identifier.urihttp://hdl.handle.net/11449/249974
dc.language.isoeng
dc.relation.ispartofConference on Human Factors in Computing Systems - Proceedings
dc.sourceScopus
dc.subjectaccessibility
dc.subjectapp store
dc.subjectevaluation
dc.subjectmobile application
dc.subjectuser review
dc.subjectvisual disability
dc.titleAnalyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditionsen
dc.typeTrabalho apresentado em evento
unesp.author.orcid0000-0002-7912-991X[1]
unesp.author.orcid0000-0002-8739-0640[2]
unesp.author.orcid0000-0002-8580-2779[3]
unesp.author.orcid0000-0002-6700-719X[4]
unesp.author.orcid0000-0002-9493-145X[5]
unesp.author.orcid0000-0001-5872-0607[6]

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Artigos - Matemática e Computação - FCT