Publicação: Practices of environmentally responsible reverse logistics systems in Brazilian companies
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The aim of this paper is to propose a classification of reverse logistics systems based on activities for value recovery from returned products. Case studies were carried out in three Brazilian companies. Research results show that Company 1 uses a reverse logistics system based on ‘disposal logistics system’, the main reason for returns is ‘end of life’ and the main motivation is ‘legislation’; Company 2 uses ‘Recycling logistics system’, the main reason for the returns is ‘products not sold’ and the main motivation is ‘recovery of assets and value’; finally, Company 3 uses ‘product reprocessing logistics system’, the main reason for returns is ‘end of life’ and the main motivation is ‘social and environmental responsibility’.
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Reverse logistics, Returned products, Value recovery, Environmental management, Strategic vision, Motivations and constraints, Brazil
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Inglês
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International Journal of Business Performance and Supply Chain Modelling, v. 5, n. 1, p. 63-85, 2013.
