Treinamento ambiental, empowerment e trabalho em equipe influenciam a ecoeficiência? survey em empresa do setor de serviços financeiros
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Data
2016-03-09
Autores
Moraes, Silvana de Souza [UNESP]
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Universidade Estadual Paulista (Unesp)
Resumo
Este estudo investigou a relação entre o treinamento ambiental, trabalho em equipe, empowerment com o alcance da ecoeficiência em empresa do setor de serviços. Para isso, além dos conceitos citados, foram revisados também os conceitos de sustentabilidade e gestão ambiental de acordo com estudos atuais e os de maior relevância na literatura. A pesquisa foi realizada por meio de survey em empresa do setor de serviços no Brasil, com envio de questionário com 21 questões avaliadas por escala Likert aos funcionários que receberam treinamento ambiental presencial no período de julho de 2013 a junho de 2014. O modelo apresentado analisa se os fatores humanos e organizacionais, sendo eles, treinamento ambiental, empowerment e trabalho em equipe têm influência em relação à ecoeficiência. Os resultados indicam que: (1) dos fatores analisados, Treinamento ambiental traz maiores contribuições para a ecoeficiência organizacional; (2) Empowerment e trabalho em equipe não tiveram influência confirmada em relação à ecoeficiência no contexto analisado; (3) empresas e gestores do setor de serviços que desejam uma maneira mais eficaz de usar dos recursos para alcançar a ecoeficiência em produtos e processos devem priorizar o treinamento ambiental.
This study investigated the relationship between environmental training, teamwork, empowerment and eco-efficiency in the business services sector. For this, besides the aforementioned concepts, they were also reviewed the concepts of sustainability and environmental management according to recent studies and the most relevant literature. The survey was conducted through a survey in service sector company in Brazil, with a questionnaire sent to 21 questions evaluated by Likert scale employees who received classroom training environment in the period July 2013 to June 2014. The model analyzes if human and organizational factors, namely, environmental training, empowerment and teamwork play a role in relation to eco-efficiency. The results indicate that: (1) the factors analyzed, Environmental training brings more contributions to organizational eco-efficiency; (2) Empowerment and teamwork had no influence confirmed in relation to eco-efficiency in the context analyzed; (3) companies and managers in the services sector who want a more effective way to use resources to achieve eco-efficiency in products and processes should prioritize the environmental training.
This study investigated the relationship between environmental training, teamwork, empowerment and eco-efficiency in the business services sector. For this, besides the aforementioned concepts, they were also reviewed the concepts of sustainability and environmental management according to recent studies and the most relevant literature. The survey was conducted through a survey in service sector company in Brazil, with a questionnaire sent to 21 questions evaluated by Likert scale employees who received classroom training environment in the period July 2013 to June 2014. The model analyzes if human and organizational factors, namely, environmental training, empowerment and teamwork play a role in relation to eco-efficiency. The results indicate that: (1) the factors analyzed, Environmental training brings more contributions to organizational eco-efficiency; (2) Empowerment and teamwork had no influence confirmed in relation to eco-efficiency in the context analyzed; (3) companies and managers in the services sector who want a more effective way to use resources to achieve eco-efficiency in products and processes should prioritize the environmental training.
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Palavras-chave
Empowerment, Ecoeficiência, Setor de serviços, Treinamento ambiental, Trabalho em equipe, Environmental training, Team work, Empowerment, Ecoefficiency, Services sector