Influences of factors of human resources for innovation in services companies
Nenhuma Miniatura disponível
Data
2014-09-30
Autores
Mazini, Sergio Ricardo
Ulian, Elisângela [UNESP]
Título da Revista
ISSN da Revista
Título de Volume
Editor
Resumo
The chapter aims to understand how human factors influence and contribute to have an organizational climate conducive to creativity and innovation in service companies. The chapter also proposes an analytical framework to assess the influence of human resources, and understanding how they contribute to that has a climate conducive to innovation. The proposed methodology is the multiple case study and qualitative research in Brazilian companies. The analyses and discussions identify that conducting innovative decentralized actions may harm the process, and efficient management practices, such as the use of collaborative work, skills assessment, and identification of technology trends, assist in the innovation process.
Descrição
Palavras-chave
Como citar
Knowledge Management for Competitive Advantage During Economic Crisis, p. 271-281.