Business process in supply chain integration in sugar and ethanol industry
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Purpose: Despite the increasing interests in supply chain management (SCM) within academy and industrial environment, there is still a lack of academic literature concerning topics such as methodologies to guide and support supply chain integration. The paper aims to discuss these issues. Design/methodology/approach: This article presents the application of a diagnosis method in a Brazilian company from the sugar and ethanol industry to identify the level of supply chain integration. The diagnosis method is based on Cooper, Lambert and Pagh reference model for SCM. The method involves nine referential axes established from the eighth key business processes of the reference model. Findings: It was pre-tested and supplemented with findings from interviews with academics and practitioners. Additionally, an illustration application was conducted in three relevant companies. Originality/value: The application results were useful for refining the method that can be considered as a diagnosis instrument to permit companies to evaluate its supply chain integration. © Emerald Group Publishing Limited.