Usability methodological procedures applied on an institutional site
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This study is based on the diverse usability methodological procedures, applied during 2008 and 2010, on an institutional site and brief review in 2013. Problems reported by potential users were analyzed and then applied in a redesign of the institutional site. After redesigning, more tests were performed in an attempt to improve the usability of site. In 2013, this institutional site was updated to a new version with reorganized structure and content. Our research presents the changes, the usability improvements applied as well as other advances improved the site significantly. © 2014 Springer International Publishing Switzerland.