A QUALITY MANAGEMENT SYSTEM FOR POSITIONING WITH GNSS TECHNOLOGY
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Data
2010-09-01
Autores
Silva, I.
Pantoja, A. [UNESP]
Toledo, J. C.
Título da Revista
ISSN da Revista
Título de Volume
Editor
Maney Publishing
Resumo
This paper presents a proposal for a Quality Management System for a generic GNSS Surveying Company as an alternative for management and service quality improvements. As a result of the increased demand for GNSS measurements, a large number of new or restructured companies were established to operate in that market. Considering that GNSS surveying is a new process, some changes must be performed in order to accommodate the old surveying techniques and the old fashioned management to the new reality. This requires a new management model that must be based on a well-described procedure sequence aiming at the Total Management Quality for the company. The proposed Quality Management System was based on the requirements of the Quality System ISO 9000:2000, applied to the whole company, focusing on the productive process of GNSS surveying work.
Descrição
Palavras-chave
GNSS, GPS, Surveying, Quality Management System, ISO 9000:2000
Como citar
Survey Review. Leeds: Maney Publishing, v. 42, n. 318, p. 397-405, 2010.