The adoption of ISO standards in Brazil, Iberian Peninsula and United Kingdom in information and documentation A comparative study

dc.contributor.authorNascimento, Natalia Marinho do [UNESP]
dc.contributor.authorMoro Cabero, Maria Manuela
dc.contributor.authorPomim Valentim, Marta Ligia [UNESP]
dc.contributor.institutionUniversidade Estadual Paulista (Unesp)
dc.contributor.institutionUniv Salamanca
dc.date.accessioned2019-10-03T18:20:05Z
dc.date.available2019-10-03T18:20:05Z
dc.date.issued2018-11-19
dc.description.abstractPurpose The use of standards is currently characterized by International Organization for Standardization (ISO) as essential for the efficient development of products, processes, services and systems in organizations; that is the norm-profit-measuring methodology Toolkit. From an impact-analysis perspective, the purpose of this paper is to compare the existing published standards in the area of archival science and documentation in Brazil, by the hand of the Brazilian Association of Technical Standards (ABNT); Portugal (NP), by the Portuguese Institution of Quality (IPQ); and in Spain (UNE), by the Spanish Association for Standardization and Certification (AENOR). Finally, this paper aims to observe the convergences and divergences among these countries with respect to the first country standards organization, United Kingdom (UK), by the British Standards Institution (BSI). This paper is an extract of a deeper investigation about behaviors, uses and impact of ISO's standards. Design/methodology/approach The methodology consists in a qualitative and quantitative comparative study, carried out through the analysis of the technical contents of the standards present in the catalogs available on the ABNT, IPQ, AENOR and BSI websites. It compares the main existing divergences in adoption, collaboration, elaboration, volume, working-group dynamism, editing schedules, costs and groups of standards. Findings The analysis allowed to observe the relevance of the technical standards in the studied countries and the advantages of the adoption of ISO for the dissemination of contents. For instance, the use and application of these standards for the development of archival and records management activities is considered to benefit the professionals to decrease the time of implementation and execution of the archival activities and allow continuous assessment. Besides ensuring quality in the archival processes, standardization evidences the complexity within organizational environments inherent to the metamorphosis of each's functional context. Originality/value This paper contributes with an original analysis of how the technical standards of the Archival and Records Management area are published and used in Brazil, Iberian Peninsula and the UK.en
dc.description.affiliationUniv Estadual Paulista, Campus Marilia, Sao Paulo, Brazil
dc.description.affiliationUniv Salamanca, Salamanca, Spain
dc.description.affiliationUniv Estadual Paulista, Campus Marilia, Marilia, Brazil
dc.description.affiliationUnespUniv Estadual Paulista, Campus Marilia, Sao Paulo, Brazil
dc.description.affiliationUnespUniv Estadual Paulista, Campus Marilia, Marilia, Brazil
dc.description.sponsorshipCoordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)
dc.description.sponsorshipIdCAPES: 001
dc.format.extent305-324
dc.identifierhttp://dx.doi.org/10.1108/RMJ-04-2018-0009
dc.identifier.citationRecords Management Journal. Bingley: Emerald Group Publishing Ltd, v. 28, n. 3, p. 305-324, 2018.
dc.identifier.doi10.1108/RMJ-04-2018-0009
dc.identifier.issn0956-5698
dc.identifier.urihttp://hdl.handle.net/11449/184125
dc.identifier.wosWOS:000450860800007
dc.language.isoeng
dc.publisherEmerald Group Publishing Ltd
dc.relation.ispartofRecords Management Journal
dc.rights.accessRightsAcesso aberto
dc.sourceWeb of Science
dc.subjectRecords management
dc.subjectDocumentation
dc.subjectStandardization
dc.subjectArchival information
dc.titleThe adoption of ISO standards in Brazil, Iberian Peninsula and United Kingdom in information and documentation A comparative studyen
dc.typeArtigo
dcterms.rightsHolderEmerald Group Publishing Ltd

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