Practices of environmentally responsible reverse logistics systems in Brazilian companies
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Santos, Fernando César Almada
Andrade, Emília Mendonça
Ferreira, Ana Carolina
Leme, Patrícia Cristina Silva
Jabbour, Charbel José Chiappetta [UNESP]
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The aim of this paper is to propose a classification of reverse logistics systems based on activities for value recovery from returned products. Case studies were carried out in three Brazilian companies. Research results show that Company 1 uses a reverse logistics system based on ‘disposal logistics system’, the main reason for returns is ‘end of life’ and the main motivation is ‘legislation’; Company 2 uses ‘Recycling logistics system’, the main reason for the returns is ‘products not sold’ and the main motivation is ‘recovery of assets and value’; finally, Company 3 uses ‘product reprocessing logistics system’, the main reason for returns is ‘end of life’ and the main motivation is ‘social and environmental responsibility’.
Reverse logistics, Returned products, Value recovery, Environmental management, Strategic vision, Motivations and constraints, Brazil
International Journal of Business Performance and Supply Chain Modelling, v. 5, n. 1, p. 63-85, 2013.