Nomiso, Lucia SatikoPaschoarelli, Luis Carlos [UNESP]Marcus, A.2019-10-042019-10-042014-01-01Design, User Experience, And Usability: User Experience Design Practice, Pt Iv. Berlin: Springer-verlag Berlin, v. 8520, p. 423-433, 2014.0302-9743http://hdl.handle.net/11449/186380This study is based on the diverse usability methodological procedures, applied during 2008 and 2010, on an institutional site and brief review in 2013. Problems reported by potential users were analyzed and then applied in a redesign of the institutional site. After redesigning, more tests were performed in an attempt to improve the usability of site. In 2013, this institutional site was updated to a new version with reorganized structure and content. Our research presents the changes, the usability improvements applied as well as other advances improved the site significantly.423-433engUsability testsInstitutional siteCMSTrabalho apresentado em eventoWOS:000342849200041Acesso aberto8521603444193259