Cardozo, Priscila SchachtFerraz, FabianeYasui, Silvio [UNESP]Souza, Diego Floriano deSoratto, Jacks2020-12-102020-12-102019-10-01Saude E Sociedade. Sao Paulo: Univ Sao Paulo, Fac Saude Publica, v. 28, n. 4, p. 160-173, 2019.0104-1290http://hdl.handle.net/11449/196398This work aims to provoke reflections on the potential of human relations in mental health care by articulating Paulo Freire's educational action and Jurgen Habermas's communicative action, proposing a theoretical construct called educative-communicative action for the relationship of social workers with family members and users of Psychosocial Care Centers. The theoretical construct of educational-communicative action emerged from fundamental categories, such as: listening, dialogue, language, culture, horizontality and education. In addition to the categories that emerge from the relation between Habermas and Freire, care can also be added as a fundamental category for the educational-communicative action. From the anti-asylum precepts, the educational-communicative action has the potential to strengthen family and community bonds, as an operative technical intervention of social work. To do this, a potent permanent health education intervention is needed among the social workers in order to strengthen the anti-asylum principles in professional practice, to broaden the historical perspective on the Psychiatric Reform and to encourage a concept of education that is emancipatory and, consequently, anti-asylum, based on the ethical-political project of the profession.160-173porMental HealthSocial WorkIntegrality in HealthHealth EducationIntegral Health CareEducational-communicative action in the relationship of social workers with family and users: integrality in mental health careArtigo10.1590/S0104-12902019190178S0104-12902019000400160WOS:000501886900014Acesso abertoS0104-12902019000400160.pdf