Santos, Fernando César AlmadaAndrade, Emília MendonçaFerreira, Ana CarolinaLeme, Patrícia Cristina SilvaJabbour, Charbel José Chiappetta [UNESP]2016-03-022016-03-022013International Journal of Business Performance and Supply Chain Modelling, v. 5, n. 1, p. 63-85, 2013.1758-941Xhttp://hdl.handle.net/11449/135320The aim of this paper is to propose a classification of reverse logistics systems based on activities for value recovery from returned products. Case studies were carried out in three Brazilian companies. Research results show that Company 1 uses a reverse logistics system based on ‘disposal logistics system’, the main reason for returns is ‘end of life’ and the main motivation is ‘legislation’; Company 2 uses ‘Recycling logistics system’, the main reason for the returns is ‘products not sold’ and the main motivation is ‘recovery of assets and value’; finally, Company 3 uses ‘product reprocessing logistics system’, the main reason for returns is ‘end of life’ and the main motivation is ‘social and environmental responsibility’.63-85engReverse logisticsReturned productsValue recoveryEnvironmental managementStrategic visionMotivations and constraintsBrazilArtigo10.1504/IJBPSCM.2013.051655Acesso restrito5195430594097162512036516400640356725217635610667578805178051640