Izeppe, Fábio Roberto [UNESP]De Oliveira, Otávio José [UNESP]2014-05-272014-05-272013-10-10Gestao e Producao, v. 20, n. 3, p. 603-613, 2013.0104-530X1806-9649http://hdl.handle.net/11449/76824This paper aims to develop guidelines for the collective and semi-presence-based implementation of (a situation in which there is no active participation of a consultant specialist in the company) certifiable management systems. These systems include ISO 9001, ISO 14001, or OHSAS 18001. This is a theoretical and conceptual study which was based on four practical experiences of the theory of collective and semi-presence-based system implementation for the development of the guidelines proposed. These guidelines are drawn up according to the following items: selection of companies; awareness, diagnosis, planning, training, implementation, verification and improvement.603-613porCertifiable management systemsCollective and semi-presence-based implementationISO 14001ISO 9001OHSAS 18001Artigo10.1590/S0104-530X2013000300008S0104-530X2013000300008Acesso aberto2-s2.0-848850479942-s2.0-84885047994.pdf8045074316518664