Development of a model to measure the efficiency of outsourced companies in the process of aircraft spare parts technical publications
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Data
2008-12-01
Autores
Filho, Angelo José Castro Alves Ferreira [UNESP]
Salomon, Valério Antonio Pamplona [UNESP]
Marins, Fernando Augusto Silva [UNESP]
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Resumo
This paper presents a proposal of a model to measure the efficiency of outsourced companies in the aeronautical industry applying the methods DEA and AHP. It also proposes an evaluation in the relation between the variables of the process and the value obtained for the effiiency. The criteria of Quality, Time and Cost were considered the outputs of the process, and those criteria were quantified by AHP for DEA matrix.The number of technical documents received by those outsorced companies were considered the input of the process. The other purpose is to separate the companies in groups considered able to receive an investment to improve their process. Copyright © 2008 SAE International.
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Palavras-chave
AHP, DEA, Eficiência, PALAVRAS-CHAVE Indústria Aeronáutica, Terceirização, Spare parts, Technical documents, Technical publications, Aircraft manufacture, Hierarchical systems, Industry
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SAE Technical Papers.