A heuristic-based approach to improve the quality of BPMN business process models

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dc.contributor.authorNogueira, Fernando Aparecido [UNESP]
dc.contributor.authorDe Oliveira, Hilda Carvalho [UNESP]
dc.contributor.institutionUniversidade Estadual Paulista (Unesp)
dc.date.accessioned2019-10-06T17:08:26Z
dc.date.available2019-10-06T17:08:26Z
dc.date.issued2019-04-10
dc.description.abstractIt is not unusual that the documentation of business process models is ambiguous, incomplete or non-existent. One reason for this is the lack of a standard for building BPMN models despite the diffusion of good modeling practices. In this direction, this paper presents heuristics sets ('business heuristics') to help guide business process modeling teams for improving the textual quality and graphic expressiveness of the models. The documentation level evaluation of each BPMN element is done using a classification scale with four levels. In this paper, the applying evaluation of the heuristics has used a system that automatically extracts information from business process models to compose software documents.en
dc.description.affiliationInstitute of Geosciences and Exact Sciences Saõ Paulo State University (Unesp)
dc.description.affiliationUnespInstitute of Geosciences and Exact Sciences Saõ Paulo State University (Unesp)
dc.identifierhttp://dx.doi.org/10.1109/ICAICT.2017.8687012
dc.identifier.citation11th IEEE International Conference on Application of Information and Communication Technologies, AICT 2017 - Proceedings.
dc.identifier.doi10.1109/ICAICT.2017.8687012
dc.identifier.scopus2-s2.0-85064969154
dc.identifier.urihttp://hdl.handle.net/11449/190291
dc.language.isoeng
dc.relation.ispartof11th IEEE International Conference on Application of Information and Communication Technologies, AICT 2017 - Proceedings
dc.rights.accessRightsAcesso aberto
dc.sourceScopus
dc.subjectBPMN
dc.subjectbusiness heuristics
dc.subjectbusiness process modeling
dc.subjectheuristics
dc.subjectquality of business process models
dc.titleA heuristic-based approach to improve the quality of BPMN business process modelsen
dc.typeTrabalho apresentado em evento

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