Proposta de padronização dos processos produtivos de uma linha de produção de uma empresa de condutores elétricos: uma abordagem baseada no conhecimento dos Operadores da Manufatura
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Data
2023-03-02
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Universidade Estadual Paulista (Unesp)
Resumo
A padronização de processos é uma técnica que ajuda cada operador no processo produtivo a saber o que fazer, quando fazer e como fazer, com instruções que o auxiliam a produzir da forma mais eficiente. A falta de padronização nas empresas gera desperdícios de material ou de tempo. Desta forma, a gestão tornou-se uma questão de prioridade, colocando-se a gestão do conhecimento no centro das atenções das corporações, desafiando os empresários da atualidade a reinventarem os seus processos para manterem-se competitivos. A literatura destaca a necessidade de estudos que abordem os fatores de compartilhamento do conhecimento e métodos de gestão que considerem a percepção de funcionários do chão de fábrica. Assim, o objetivo geral desta pesquisa foi desenvolver uma proposta para a padronização dos processos produtivos de uma linha de produção (extrusão) de uma Empresa de Condutores Elétricos, de médio porte, baseado no conhecimento dos Operadores da Manufatura. Trata-se de uma empresa de pequeno porte, em franco crescimento, mas perdendo produtividade por problemas relativos à falta de padronização. O método utilizado nesta pesquisa foi a pesquisa-ação, complementada com a aplicação de questionários para a captação de informações de operadores e gestores. Foi utilizado a experiência dos operadores e gestores, que contribuíram com informações, que foram implementadas por meio de formulários, procedimentos e treinamento dos operadores. Como resultado da padronização, observou-se um aumento da produtividade em 9,3% e redução dos desperdícios nas extrusoras de 0,4%.
The standardization of processes is a technique that helps each operator in the production process to know what to do, when to do it and how to do it, with instructions that help him to produce in the most efficient way. The lack of standardization in companies generates waste of material or time. In this way, management has become a matter of priority, placing knowledge management at the center of attention of corporations, challenging today's entrepreneurs to reinvent their processes to remain competitive. The literature highlights the need for studies that address knowledge sharing factors and management methods that consider the perception of shop floor employees. Thus, the general objective of this research was to develop a proposal for the standardization of the productive processes of a production line (extrusion) of a medium-sized Electrical Conductor Company, based on the knowledge of the Manufacturing Operators. It is a small company, in full growth, but losing productivity due to problems related to the lack of standardization. The method used in this research was action research, complemented with the application of questionnaires to capture information from operators and managers. The experience of operators and managers was used, who contributed with information, which was implemented through forms, procedures and operator training. As a result of standardization, there was a 9.3% increase in productivity and a 0.4% reduction in waste in the extruders.
The standardization of processes is a technique that helps each operator in the production process to know what to do, when to do it and how to do it, with instructions that help him to produce in the most efficient way. The lack of standardization in companies generates waste of material or time. In this way, management has become a matter of priority, placing knowledge management at the center of attention of corporations, challenging today's entrepreneurs to reinvent their processes to remain competitive. The literature highlights the need for studies that address knowledge sharing factors and management methods that consider the perception of shop floor employees. Thus, the general objective of this research was to develop a proposal for the standardization of the productive processes of a production line (extrusion) of a medium-sized Electrical Conductor Company, based on the knowledge of the Manufacturing Operators. It is a small company, in full growth, but losing productivity due to problems related to the lack of standardization. The method used in this research was action research, complemented with the application of questionnaires to capture information from operators and managers. The experience of operators and managers was used, who contributed with information, which was implemented through forms, procedures and operator training. As a result of standardization, there was a 9.3% increase in productivity and a 0.4% reduction in waste in the extruders.
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padronização de processos, conhecimento dos operadores da manufatura, máquinas extrusoras, standardization of processes, knowledge of manufacturing operators, extruder machines, standardization of processes, knowledge of manufacturing operators, extruder machines, Gestão do conhecimento, Normalização, Controle de qualidade