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Performance measurement and indicators for water supply management: review and international cases

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dc.contributor.authorNogueira Vilanova, Mateus Ricardo [UNESP]
dc.contributor.authorMagalhaes Filho, Paulo [UNESP]
dc.contributor.authorPerrella Balestieri, Jose Antonio [UNESP]
dc.contributor.institutionUniversidade Estadual Paulista (Unesp)
dc.date.accessioned2015-10-21T21:08:51Z
dc.date.available2015-10-21T21:08:51Z
dc.date.issued2015-03-01
dc.description.abstractThis article presents a literature review on performance measurement and indicators, addressing the general aspects of this area of knowledge and contextualizing it for the water supply sector, including international applied cases. Performance measurement systems and indicators allows managers to quantify the efficiency of resources/inputs use and the effectiveness of the services provided, and must be developed according to systems'characteristics, based on performance goals in a collaborative process involving stakeholders and technical actors. Many factors (such as data availability and amount of resources needed for deployment) are required for the effectiveness of PMSs in water supply systems. The sustainability and environmental performance measurement is a trend in this area of knowledge, with the development of specific methodologies in addition to the traditional performance measurement. (C) 2014 Elsevier Ltd. All rights reserved.en
dc.description.affiliationUniv Estadual Paulista, UNESP, Fac Engn Guaratingueta, Mech Engn Post Grad Program Energy Transmiss &Co, Sao Paulo, Brazil
dc.description.affiliationUniv Estadual Paulista, UNESP, Fac Engn Guaratingueta, Dept Civil Engn, Sao Paulo, Brazil
dc.description.affiliationUniv Estadual Paulista, UNESP, Fac Engn Guaratingueta, Dept Energy, Sao Paulo, Brazil
dc.description.affiliationUnespUniv Estadual Paulista, Faculdade de Engenharia de Guaratinguetá (FEG), Mechanical Engineering Post Graduation Program (Energy Transmission and Conversion) and Department of Civil Engineering, Av. Dr. Ariberto Pereira da Cunha, 333, Guaratinguetá, Sao Paulo, Brazil
dc.description.affiliationUnespUniv Estadual Paulista, Faculdade de Engenharia de Guaratinguetá (FEG), Department of Energy, Av. Dr. Ariberto Pereira da Cunha, 333, Guaratinguetá, Sao Paulo, Brazil
dc.description.sponsorshipCoordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)
dc.description.sponsorshipConselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)
dc.description.sponsorshipFundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)
dc.description.sponsorshipFundação para o Desenvolvimento da UNESP (FUNDUNESP)
dc.description.sponsorshipIdCNPq: 302939/2011-3
dc.description.sponsorshipIdFAPESP: 2013/07287-3
dc.description.sponsorshipIdFUNDUNESP: 1908/009/13-PROPe/CDC
dc.format.extent1-12
dc.identifierhttp://www.sciencedirect.com/science/article/pii/S1364032114009745
dc.identifier.citationRenewable &sustainable Energy Reviews. Oxford: Pergamon-elsevier Science Ltd, v. 43, p. 1-12, 2015.
dc.identifier.doi10.1016/j.rser.2014.11.043
dc.identifier.issn1364-0321
dc.identifier.urihttp://hdl.handle.net/11449/129460
dc.identifier.wosWOS:000348880600001
dc.language.isoeng
dc.publisherElsevier B.V.
dc.relation.ispartofRenewable &sustainable Energy Reviews
dc.relation.ispartofjcr9.184
dc.relation.ispartofsjr3,036
dc.rights.accessRightsAcesso restrito
dc.sourceWeb of Science
dc.subjectWater utilitiesen
dc.subjectResources useen
dc.subjectEfficiencyen
dc.subjectEffectivenessen
dc.subjectEnvironmental and sustainable performanceen
dc.titlePerformance measurement and indicators for water supply management: review and international casesen
dc.typeArtigo
dcterms.licensehttp://www.elsevier.com/about/open-access/open-access-policies/article-posting-policy
dcterms.rightsHolderElsevier B.V.
dspace.entity.typePublication
unesp.campusUniversidade Estadual Paulista (UNESP), Faculdade de Engenharia, Guaratinguetápt
unesp.departmentEnergia - FEGpt
unesp.departmentEngenharia Civil - FEGpt

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Guaratinguetá - FEG - Faculdade de Engenharia e Ciências