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Analytic network process and balanced scorecard applied to the performance evaluation of public health systems

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dc.contributor.authorDos Santos, Marco Aurélio Reis [UNESP]
dc.contributor.authorSalomon, Valério Antonio Pamplona [UNESP]
dc.contributor.authorMarins, Fernando Augusto Silva [UNESP]
dc.contributor.institutionUniversidade Estadual Paulista (Unesp)
dc.date.accessioned2018-12-11T17:25:32Z
dc.date.available2018-12-11T17:25:32Z
dc.date.issued2015-01-01
dc.description.abstractThe performance of public health systems is an issue of great concern. After all, to assure people’s quality of life, public health systems need different kinds of resources. Balanced Scorecard provides a multi-dimensional evaluation framework. This paper presents the application of the Analytic Network Process and Balanced Scorecard in the performance evaluation of a public health system in a typical medium-sized Southeastern town in Brazil.en
dc.description.affiliationUniversidade Estadual Paulista - UNESP
dc.description.affiliationUnespUniversidade Estadual Paulista - UNESP
dc.format.extent353-361
dc.identifierhttp://dx.doi.org/10.1590/0101-7438.2015.035.02.0353
dc.identifier.citationPesquisa Operacional, v. 35, n. 2, p. 353-361, 2015.
dc.identifier.doi10.1590/0101-7438.2015.035.02.0353
dc.identifier.fileS0101-74382015000200353.pdf
dc.identifier.issn1678-5142
dc.identifier.issn0101-7438
dc.identifier.scieloS0101-74382015000200353
dc.identifier.scopus2-s2.0-84938537759
dc.identifier.urihttp://hdl.handle.net/11449/177448
dc.language.isoeng
dc.relation.ispartofPesquisa Operacional
dc.relation.ispartofsjr0,365
dc.rights.accessRightsAcesso aberto
dc.sourceScopus
dc.subjectAnalytic network process
dc.subjectBalanced scorecard
dc.subjectPerformance evaluation
dc.subjectPublic health systems
dc.titleAnalytic network process and balanced scorecard applied to the performance evaluation of public health systemsen
dc.typeArtigo
dspace.entity.typePublication
unesp.author.lattes9008186664173955[3]
unesp.author.orcid0000-0001-6510-9187[3]
unesp.departmentProdução - FEGpt

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Guaratinguetá - FEG - Faculdade de Engenharia e Ciências