Organização da demanda no serviço Odontológico do Sistema Único de Saúde
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Data
2012-12-07
Autores
Nayme, João Guilherme Rodrigues [UNESP]
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Editor
Universidade Estadual Paulista (Unesp)
Resumo
O Sistema Único de Saúde (SUS) trouxe reformulações políticas e a reorganização de serviços de saúde bucal, baseadas em princípios doutrinários: universalidade, eqüidade e integralidade. O estudo teve como objetivo analisar e descrever a organização da demanda de pacientes, do serviço de saúde bucal de um município do estado de São Paulo, com enfoque na organização e na resolubilidade do serviço. Trata-se de um estudo exploratório, quanti-qualitativo descritivo dos serviços de saúde bucal, ofertados à população no município de Penápolis – SP. Foram utilizadas diversas estratégias metodológicas: análise documental, análise de dados secundários e entrevista semiestruturada com a Coordenadora de Saúde Bucal do município para obtenção de informações sobre o funcionamento e organização específicas do sistema de saúde do município. Foram analisados prontuários dos pacientes atendidos no período de dezembro a janeiro de 2010 no Centro de Especialidades Odontológicas e descrito o fluxo de pacientes, referenciados e contra-referênciados entre a Atenção Básica e Atenção Secundária. Categorias foram pré-definidas e ajustadas para análise: Descrição da rede de serviços odontológicos; Organização e Integração da Atenção Básica e Atenção Especializada; Procedimentos referenciados ao Centro de Especialidades Odontológicas, que tiveram no mínimo a primeira consulta; Procedimentos referenciados ao Centro de Especialidades Odontológicas, que tiveram tratamento especializado realizado; Tempo necessário para a conclusão do tratamento no Centro de Especialidade Odontológica; Número de consultas para conclusão do tratamento. A Atenção Básica Odontológica possui 10 Cirurgiões-Dentistas, 5 Equipes de Saúde Bucal e um Centro de Especialidades Odontológicas com 5 especialistas. O encaminhamento entre os níveis...
The Brazilian Health System (SUS) brought reformulations on policies and reorganization of dental services, based on doctrine principles: universality, equality and integrality. The study had the aim to analyze and describe the organization of patients’ demand, on dental services from a city of São Paulo State, focusing on organization, resolution of service. It’s an exploratory and descriptive study with quantitative and qualitative characteristic of dental services offered to population from Penápolis-SP. It was used many methodological strategies: documental analysis, analysis of secondary data and semi-structured interview with the Coordinator of Dental Health from the studied city about the functioning and specific organization of city. It was also analyzed the recorders of patients attended on Centre of Dental Specialties and it was described the flow of patients referred and back-referred between Primary and Secondary Attention. Categories were predefined and adjusted: description of dental services net; Organization and Integration of Primary and Specialized Attention; Proceedings referred to Centre of Dental Specialties that had at least the first consult; Proceedings referred to the Centre of Dental Specialties that had completed the specialized treatment; The time necessary for conclusion in the Centre of Dental Specialties, Number of consults to conclude the specialized treatment. The Primary Dental Attention has 10 dentists, 5 teams of Oral Health and one Centre of Dental Specialties with 5 experts. The reference between the levels of attention is performed by records, developed on the own service and it indicate the needed specialty. In the Centre of Dental Specialties it was registered 1236 proceedings referred from Primary Attention, among them, 623 to endodontic (50,4%). It was concluded 757 (62,6%) cases...
The Brazilian Health System (SUS) brought reformulations on policies and reorganization of dental services, based on doctrine principles: universality, equality and integrality. The study had the aim to analyze and describe the organization of patients’ demand, on dental services from a city of São Paulo State, focusing on organization, resolution of service. It’s an exploratory and descriptive study with quantitative and qualitative characteristic of dental services offered to population from Penápolis-SP. It was used many methodological strategies: documental analysis, analysis of secondary data and semi-structured interview with the Coordinator of Dental Health from the studied city about the functioning and specific organization of city. It was also analyzed the recorders of patients attended on Centre of Dental Specialties and it was described the flow of patients referred and back-referred between Primary and Secondary Attention. Categories were predefined and adjusted: description of dental services net; Organization and Integration of Primary and Specialized Attention; Proceedings referred to Centre of Dental Specialties that had at least the first consult; Proceedings referred to the Centre of Dental Specialties that had completed the specialized treatment; The time necessary for conclusion in the Centre of Dental Specialties, Number of consults to conclude the specialized treatment. The Primary Dental Attention has 10 dentists, 5 teams of Oral Health and one Centre of Dental Specialties with 5 experts. The reference between the levels of attention is performed by records, developed on the own service and it indicate the needed specialty. In the Centre of Dental Specialties it was registered 1236 proceedings referred from Primary Attention, among them, 623 to endodontic (50,4%). It was concluded 757 (62,6%) cases...
Descrição
Palavras-chave
Necessidades e demandas de serviços de saúde, Sistema Único de Saúde (Brasil), Especialidades odontológicas, Health Services Needs and Demand
Como citar
NAYME, João Guilherme Rodrigues. Organização da demanda no serviço Odontológico do Sistema Único de Saúde. 2012. 80 f. Dissertação (mestrado) - Universidade Estadual Paulista Júlio de Mesquita Filho, Faculdade de Odontologia de Araçatuba, 2012.