Estresse, qualidade de vida e percepção de suporte familiar em porteiros
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Data
2008-12-05
Autores
Alves, Cristiane Oliveira [UNESP]
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Editor
Universidade Estadual Paulista (Unesp)
Resumo
Estudos sobre estresse e qualidade de vida em diferentes profissões consideram as especifidades potencialmente estressantes das funções que as pessoas exercem na sua ocupação, assim como a influência do estresse na sua qualidade de vida pessoal e profissional. O suporte familiar, por possuir fator de proteção às situações de estresse, também parece influenciar na sua ocorrência, principalmente na área ocupacional. Entretanto, ainda não se encontram pesquisas que relacionem o estresse, a qualidade de vida e o suporte familiar com a profissão de porteiro. O presente estudo objetivou avaliar e correlacionar os níveis de estresse, qualidade de vida, vulnerabilidade ao estresse no trablho e percepção de suporte familiar em trabalhadores que exercem a função de porteiro. Participaram da pesquisa 100 trabalhadores sexo masculino, que atuam em uma empresa de médio porte do ramo de prestação de serviços. Utilizou-se o questionário de caracterização, o Inventário de Sintomas de Stress de Lipp (ISSL), o inventário de Qualidade de Vida (IQV), a Escala de Vulnerabilidade ao Estresse no Trabalho (EVENT) e o Inventário de Percepção de Suporte Familiar (IPSF). A idade média dos participantes foi de 37,8 anos, sendo 60% com ensino médio completo, 77% casados com média de 1,85 filhos por família, 77% relataram realizar atividades de lazer e 91%, não possuir problemas de saúde. No âmbito profissional, trabalhavam na empresa, em média, há 4,07 anos e atuavam como porteiros, em média, há 5,77 anos. A maioria dos participantes trabalhava na escala 12x36 (75%) e nunca se acidentaram no trabalho (91%). Os resultados mostraram que 72% dos porteiros não possuíam estresse e do restante, 25% estavam na fase de resistência e 3% na fase de quase-exaustão. Quanto a qualidade de vida, 20% dos participantes revelaram adequação em todos os quadrantes e 9% inadequação total...
Studies on stress and life quality in different professions take into account the potential particularities of stress on the workplace, as well as the influence of stress on the personal and professional quality of life. The family support, due to its protection factor on the stress situation, also seems to influence in the occurrence of stress, specially in the occupational area. However, there are no researches that relate the etress, the quality of life, and the family support with the profession of the doorman. This present study had the objective of evaluating and correlating stress levels, life quality, work related stress vulnerability and family support perception in workers who have the job of doorman. A hundred workers of the male sex took part in the research, from an outsourcing medium sized company. A characterization questionnaire was used, Lipp's Stress Symptoms Inventory for Adults, the Life Quality Inventory (LQI), the Scale of Vulnerability to the Stress at Work (EVENT), and the Inventory of Perception of Family Support (IPSF). The age average of the participants was 37,8 years old, with 60% having a high school education, 77% married, with an average of 1,85 children per family, 77% reported having leisure activities, and 91% with no health problems. On a professional level, the participants have worked in the company in an average of 4,07 years, and as doormen, an average of 5,77 years. Most of them worked in a 12x36 work scale (75%), the night shift (57%), and have never suffered a work-related accident (91%). The results showed that 72% of the doormen did not experience any stress, and the rest, 25% were in a resistance phase, and 3% in a phase of near exhaustion. As to quality of life, 20% of the participants revealed adequacy in all areas, and 9% total inadequacy. In the individual analysis of the areas, 47% showed success in the Professional area, 56% in the... (Complete abstract click electronic access below)
Studies on stress and life quality in different professions take into account the potential particularities of stress on the workplace, as well as the influence of stress on the personal and professional quality of life. The family support, due to its protection factor on the stress situation, also seems to influence in the occurrence of stress, specially in the occupational area. However, there are no researches that relate the etress, the quality of life, and the family support with the profession of the doorman. This present study had the objective of evaluating and correlating stress levels, life quality, work related stress vulnerability and family support perception in workers who have the job of doorman. A hundred workers of the male sex took part in the research, from an outsourcing medium sized company. A characterization questionnaire was used, Lipp's Stress Symptoms Inventory for Adults, the Life Quality Inventory (LQI), the Scale of Vulnerability to the Stress at Work (EVENT), and the Inventory of Perception of Family Support (IPSF). The age average of the participants was 37,8 years old, with 60% having a high school education, 77% married, with an average of 1,85 children per family, 77% reported having leisure activities, and 91% with no health problems. On a professional level, the participants have worked in the company in an average of 4,07 years, and as doormen, an average of 5,77 years. Most of them worked in a 12x36 work scale (75%), the night shift (57%), and have never suffered a work-related accident (91%). The results showed that 72% of the doormen did not experience any stress, and the rest, 25% were in a resistance phase, and 3% in a phase of near exhaustion. As to quality of life, 20% of the participants revealed adequacy in all areas, and 9% total inadequacy. In the individual analysis of the areas, 47% showed success in the Professional area, 56% in the... (Complete abstract click electronic access below)
Descrição
Palavras-chave
Qualidade de vida, Porteiros, Estresse, Percepção de suporte familiar, Family support perception, Doormen, Life quality, Stress
Como citar
ALVES, Cristiane Oliveira. Estresse, qualidade de vida e percepção de suporte familiar em porteiros. 2008. 129 f. Dissertação (mestrado) - Universidade Estadual Paulista, Faculdade de Ciências, 2008.