Publicação:
Online Shopping Websites: An Evaluation of User Experience and Interface Ergonomic Criteria from the Perspective of Older Users

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dc.contributor.authorFernandes, Fabiane Rodriguez [UNESP]
dc.contributor.authorPaschoarelli, Luis Carlos [UNESP]
dc.contributor.institutionUniversidade Estadual Paulista (Unesp)
dc.date.accessioned2015-03-18T15:52:36Z
dc.date.available2015-03-18T15:52:36Z
dc.date.issued2014-01-01
dc.description.abstractThis paper presents a user experience evaluation of two online shopping websites from the perspective of older users (those aged 50 and older). Two online shopping websites were evaluated using methodological procedures established in prior research [1]. The methodology consists of four steps: (1) heuristic interface evaluation using an ergonomic criteria checklist, (2) online identification and experience questionnaire, (3) evaluation of user experience and interface interaction, and (4) satisfaction questionnaire. Results of the study revealed the analyzed websites are not suitable for older users, who find it difficult to interact with these interfaces.en
dc.description.affiliationUNESP, Fac Architecture Arts & Commun, BR-17033360 Bauru, Brazil
dc.description.affiliationUnespUNESP, Fac Architecture Arts & Commun, BR-17033360 Bauru, Brazil
dc.format.extent104-115
dc.identifierhttp://dx.doi.org/10.1007/978-3-319-07626-3_10
dc.identifierhttp://dx.doi.org/10.1007/978-3-319-07626-3_76
dc.identifier.citationDesign, User Experience, And Usability: User Experience Design For Diverse Interaction Platforms And Environments, Pt Ii. Berlin: Springer-verlag Berlin, v. 8518, p. 104-115, 2014.
dc.identifier.doi10.1007/978-3-319-07626-3_10
dc.identifier.doi10.1007/978-3-319-07626-3_76
dc.identifier.issn0302-9743
dc.identifier.lattes8521603444193259
dc.identifier.urihttp://hdl.handle.net/11449/116218
dc.identifier.wosWOS:000342846900010
dc.language.isoeng
dc.publisherSpringer
dc.relation.ispartofDesign, User Experience, And Usability: User Experience Design For Diverse Interaction Platforms And Environments, Pt Ii
dc.relation.ispartofsjr0,295
dc.rights.accessRightsAcesso aberto
dc.sourceWeb of Science
dc.subjectDesignen
dc.subjectuser experienceen
dc.subjectusabilityen
dc.subjecte-commerceen
dc.subjectolder usersen
dc.titleOnline Shopping Websites: An Evaluation of User Experience and Interface Ergonomic Criteria from the Perspective of Older Usersen
dc.typeTrabalho apresentado em evento
dcterms.licensehttp://www.springer.com/open+access/authors+rights?SGWID=0-176704-12-683201-0
dcterms.rightsHolderSpringer
dspace.entity.typePublication
unesp.author.lattes8521603444193259
unesp.author.orcid0000-0002-4685-0508[2]
unesp.campusUniversidade Estadual Paulista (UNESP), Faculdade de Arquitetura, Artes, Comunicação e Design, Baurupt
unesp.departmentDesign - FAACpt

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Bauru - FAAC - Faculdade de Arquitetura, Artes, Comunicação e Design