A Proposal for System Performance Evaluation for an ERP Knowledge Extraction Model

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dc.contributor.authorBenedetti, Alexandre [UNESP]
dc.contributor.authorAlbino, João Pedro [UNESP]
dc.contributor.authorCavenaghi, Vagner [UNESP]
dc.contributor.institutionUniversidade Estadual Paulista (Unesp)
dc.date.accessioned2014-05-20T13:25:56Z
dc.date.available2014-05-20T13:25:56Z
dc.date.issued2010-01-01
dc.description.abstractMuch has been researched and discussed in the importance played by knowledge in organizations. We are witnessing the establishment of the knowledge economy, but this "new economy" brings in itself a whole complex system of metrics and evaluations, and cannot be dissociated from it. Due to its importance, the initiatives of knowledge management must be continually assessed on their progress in order to verify whether they are moving towards achieving the goals of success. Thus, good measurement practices should include not only how the organization quantifies its knowledge capital, but also how resources are allocated to supply their growth. Thinking about the aspects listed above, this paper presents an approach to a model for Knowledge extraction using an ERP system, suggesting the establishment of a set of indicators for assessing organizational performance. The objective is to evaluate the implementation of projects of knowledge management and thus observe the general development of the organization.en
dc.description.affiliationUniv Estadual Paulista Julio de Mesquita Filho UN, São Paulo, Brazil
dc.description.affiliationUnespUniv Estadual Paulista Julio de Mesquita Filho UN, São Paulo, Brazil
dc.format.extent98-106
dc.identifier.citationProceedings of The 11th European Conference on Knowledge Management, Vols 1 and 2. Nr Reading: Academic Conferences Ltd, p. 98-106, 2010.
dc.identifier.lattes3078055042318066
dc.identifier.urihttp://hdl.handle.net/11449/8278
dc.identifier.wosWOS:000284261400012
dc.language.isoeng
dc.publisherAcademic Conferences Ltd
dc.relation.ispartofProceedings of The 11th European Conference on Knowledge Management, Vols 1 and 2
dc.rights.accessRightsAcesso restrito
dc.sourceWeb of Science
dc.subjectknowledge extractionen
dc.subjectknowledge assetsen
dc.subjectknowledge managementen
dc.subjectknowledge management systemsen
dc.subjectsystem performance evaluationen
dc.titleA Proposal for System Performance Evaluation for an ERP Knowledge Extraction Modelen
dc.typeResumo
dcterms.rightsHolderAcademic Conferences Ltd
unesp.author.lattes3078055042318066
unesp.campusUniversidade Estadual Paulista (Unesp), Faculdade de Engenharia, Baurupt
unesp.campusUniversidade Estadual Paulista (Unesp), Faculdade de Ciências, Baurupt
unesp.departmentComputação - FCpt
unesp.departmentEngenharia de Produção - FEBpt

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Bauru - FC - Faculdade de Ciências
Bauru - FEB - Faculdade de Engenharia