THE COVID-19 PANDEMIC AND TELEWORKING IN SOCIAL SECURITY (PS)

Abstract

There is a very significant fact that interacts for the transfer of work, both from public and private institutions, to the virtual environment, telework, which is the pandemic caused by the new coronavirus, COVID-19. Measures to fight the pandemic foresee social distancing, therefore, the work, in some companies, has been carried out remotely, however, the conditions for its occurrence precede the pandemic and are linked to technological development and neoliberal measures. The aim is to discuss remote work in Social Security (PS) in Brazil. Therefore, semi-structured interviews were carried out with social insurance (PS) analysts. It is evident that telework results from a dialectical process, which implies greater flexibility in working hours and, paradoxically, in the absence of adequate conditions, in an equation of high demand, few workers, requirement to meet targets, responsibility for adequate conditions for work carried out outside the business environment, greater individualization and overload of women, as a result, work intensification, stress and mental suffering related to work.