Digital-virtual environments of LGBTQ+ information: intersections between Information Design, Digital Curation and Experience Design

Abstract

Digital-virtual environments focused on LGBTQ+ themes constitute important spaces for accessing and sharing information, by converging content on dissident and historically marginalized existences, evoking their culture and memory, in addition to giving visibility to their narratives from multiple perspectives. Such environments demand studies that analyze the main characteristics present in the structuring, access, and sharing of information for possible improvements in infocommunication processes. The convergences between Information Design and Digital Curation, aligned with Experience Design, make it possible to analyze aspects inherent to the structuring, organization, and presentation of information in digital-virtual environments. In this way, the objective was to explore national and international initiatives for communicating information on LGBTQ+ issues; identify and describe the presence of Information Design elements, converged with Digital Curation, from the perspective of Experience Design, and verify the contributions of the intersection of said disciplines to the optimization of access, sharing and appropriation of information in a digital-virtual environment. The methodology used was qualitative in nature and had a theoretical and exploratory-descriptive approach, through the application of the Design Thinking method in the Empathy, Definition, and Ideation phases. The results demonstrated that the resources arranged in the environments correspond to the use of sign representations specific to the specific cultural context, visible through characteristic vocabulary, articulation of icons, and structured representative colors, through a multimodal language. The presence of multiple elements was verified, establishing an infocommunication process with contextual significance for LGBTQ+ individuals.