Multidisciplinary team of intensive therapy: humanization and fragmentation of the work process
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Assoc Brasileira Enfermagem
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Resumo
Objective: to understand the meaning of humanized care in intensive care units considering the experience of the multidisciplinary team. Method: descriptive and exploratory qualitative research. For this purpose, we conducted semi-structured interviews with 24 professionals of the heath-care team, and, after transcription, we organized the qualitative data according to content analysis. Results: from two main categories, we were able to understand that humanized care is characterized in the actions of health-care: effective communication, team work, empathy, singularity, and integrality; and mischaracterized in the management processes, specifically in the fragmentation of the work process and health-care, in the precarious work conditions, and in differing conceptual aspects of the political proposal of humanization. Conclusion: care activities in intensive therapy are guided by the humanization of care and corroborate the hospital management as a challenge to be overcome to boost advances in the operationalization of this Brazilian policy.
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Care Humanization, Critical Care, Health Team, Health Management, Work Conditions
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Inglês
Citação
Revista Brasileira De Enfermagem. Brasilia Df: Assoc Brasileira Enfermagem, v. 69, n. 6, p. 1037-1044, 2016.
