Evaluation of the performance of pharmacists in terms of providing health assistance at a university hospital

dc.contributor.authorPenaforte, Thais Rodrigues
dc.contributor.authorForster, Aldaisa Cassanho
dc.contributor.authorSimoes, Maria Jacira Silva [UNESP]
dc.contributor.institutionUniversidade de São Paulo (USP)
dc.contributor.institutionUniversidade Estadual Paulista (Unesp)
dc.date.accessioned2014-05-20T15:25:16Z
dc.date.available2014-05-20T15:25:16Z
dc.date.issued2007-10-01
dc.description.abstractOBJETIVE: This study aimed to assess the practices of pharmacists in Hospital Care. Method - we interviewed 20 pharmacists from the Pharmacy Division by applying a structured instrument, in September 2005. This instrument addressed aspects related to the main activities at the Hospital Pharmacy, which were assessed according to indicators organized into five areas: sector management, hospital pharmacotechniques, committee activities, information and pharmacotherapeutic follow-up, as well as teaching and research activities.RESULTS: the Pharmacy Division considered all structural aspects under analysis as essential for the good development and application of its services. We found that some essential services, such as the Medication Information Service and Pharmacotherapeutic Follow-up, were absent. Pharmacist professionals were dissatisfied about human resource and physical structure dimensioning, and they presented as not very active in terms of Pharmaceutical Care.CONCLUSION: Results indicate that care is still centered on the drug, with few clinical activities. We suggest reformulations in service management, particularly in the management of pharmacists.en
dc.description.affiliationUniv São Paulo, Coll Med, Dept Social Med, BR-14049 Ribeirao Preto, Brazil
dc.description.affiliationUniv São Paulo, Coll Pharmaceut Sci, BR-14049 Ribeirao Preto, Brazil
dc.description.affiliationSão Paulo State Univ, Coll Pharmaceut Sci, Araraquara, Brazil
dc.description.affiliationUnespSão Paulo State Univ, Coll Pharmaceut Sci, Araraquara, Brazil
dc.format.extent567-572
dc.identifierhttp://dx.doi.org/10.1590/S1807-59322007000500006
dc.identifier.citationClinics. São Paulo: Hospital Clinicas, Univ São Paulo, v. 62, n. 5, p. 567-572, 2007.
dc.identifier.doi10.1590/S1807-59322007000500006
dc.identifier.fileWOS000254320200006.pdf
dc.identifier.issn1807-5932
dc.identifier.scieloS1807-59322007000500006
dc.identifier.urihttp://hdl.handle.net/11449/35706
dc.identifier.wosWOS:000254320200006
dc.language.isoeng
dc.publisherUniversidade de São Paulo (USP), Hospital das Clínicas
dc.relation.ispartofClinics
dc.relation.ispartofjcr1.245
dc.relation.ispartofsjr0,536
dc.rights.accessRightsAcesso aberto
dc.sourceWeb of Science
dc.subjecthospital pharmacy servicept
dc.subjectprocess and result assessment (Health care)pt
dc.subjecthospital human resources administrationpt
dc.subjecthealth care qualitypt
dc.subjecthospital pharmacistpt
dc.titleEvaluation of the performance of pharmacists in terms of providing health assistance at a university hospitalen
dc.typeArtigo
dcterms.licensehttp://www.scielo.br/revistas/clin/paboutj.htm
dcterms.rightsHolderHospital Clinicas, Univ São Paulo
unesp.campusUniversidade Estadual Paulista (Unesp), Faculdade de Ciências Farmacêuticas, Araraquarapt

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